Job Description: Visitor Services Associate - Cafe

(Part-Time, Hourly)


Chief Objectives of the Position:

To greet Center visitors in a friendly and positive manner; efficiently facilitate sales and transactions; and correctly answer inquires for information about the Center’s exhibits, products and films.


  • • Initiate and complete concessions sales transaction for visitors. This includes greeting each customer,    preparing food and beverage orders, cash, checks and credit card transactions.
  • • Ensure that all transactions are processed quickly and accurately. Balance to zero at the end of each    shift.
  • • Understand and follow guidelines set forth by the CDC (Center for Disease Control when handling food    items.
  • • Monitor all areas of the Café keeping it clean and sanitized.
  • • Ensure that all supplies are well stocked at all time throughout the day and for the beginning of the next    day of business.
  • • Advise key people as to when items are running low to ensure that product is ordered in a timely    manner.
  • • Complete and follow daily procedures forms.
  • • Make certain that all necessary products are taken out of the stock/storage and necessary equipment    is turned on and working properly.
  • • Ensure that all items are being registered or written of properly.
  • • Report equipment problems to the Lead Café Associate or Director of Visitor Services
  • • Participate in annual inventory and monthly cleaning of café area and equipment.
  • • Suggestive selling and sales encouragement.
  • • Prep and display all food items (nachos, pizza, etc.)
  • • Keep floors in dining area, in front of registers, and work area swept at all times.
  • • Pre items for next day. Including but not limited to candy supplies, cups, lids, popcorn, boxes, plates,    popping oil and any other items used daily. Hot doge, BBQ, chili etc.
  • • Make sure that all electrical and cooking equipment are turned off at the close of business.
  • • Special projects as they arise.


Required Qualifications and Experience:

High school diploma or equivalent and a minimum of one year’s experience in sales, customer service and cash handling required. Must have excellent customer service skills, ability to work in a team environment with minimum supervision. Knowledge of standard cash register, calculator and basic computer skills. Weekends, holiday, and evening required.


Apply Online or Download the Application and fax (757.727.0898) a resume including 3 references.

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Applications are available at the Admissions Desk of the Virginia Air and Space Center.

600 Settlers Landing Road, Hampton, VA 23669

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